If you have a query about your order, or a general question, please don’t hesitate to Contact Us. A member of our team will be happy to help.
Please do not make a Paypal dispute, because our staff do not have access to the Paypal System. As a result, Paypal disputes can result in delays of up to 7 working days to get a refund!
Please follow these rules when writing to us. It will help us respond to your query and provide a solution faster:
- Before creating a ticket, please search our Knowledge Base first.
- Please only create 1 ticket. If you create more, your old ticket will be deleted and your new one will be pushed to the back of the Queue
- If you are requesting a refund, please politely request it by contacting us, and we will offer you a prompt refund. Please do not make a Paypal dispute, as our support staff do not have access to Paypal Disputes. As a result, Making a Paypal Dispute will delay the refund process up to 5 working days. If you make a support ticket however, refunds can be completed within an hour.
How to get in touch
You can contact our friendly team of staff via any of the methods below: