If you have a query about your order, or a general question, please don’t hesitate to Contact Us. A member of our team will be happy to help.  

Please do not make a Paypal dispute, because our staff do not have access to the Paypal System.  As a result, Paypal disputes can result in delays of up to 7 working days to get a refund!

Ticket Guidelines

Please follow these rules when writing to us. It will help us respond to your query and provide a solution faster:

  • Before creating a ticket, please search our Knowledge Base first. 
  • Please only create 1 ticket.  If you create more, your old ticket will be deleted and your new one will be pushed to the back of the Queue 
  • If you are requesting a refund, please politely request it by contacting us, and we will offer you a prompt refund.  Please do not make a Paypal dispute, as our support staff do not have access to Paypal Disputes.  As a result, Making a Paypal Dispute will delay the refund process up to 5 working days. If you make a support ticket however, refunds can be completed within an hour. 

How to get in touch

You can contact our friendly team of staff via any of the methods below:




    Phone: +1 (917) 267-8724
    Email: [email protected]

    Free standard shipping
    on all orders.

    Support forum
    for over 24h

    649 5th Ave, New York, NY 10019

    Do you have questions about how we can help your company?
    Send us an email and we’ll get in touch shortly.